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THE FOLDED NAPKIN |
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I try not to be
biased, but I had my doubts about hiring Stevie. His placement counselor
assured me that he would be a good, reliable busboy. But I had
never had a mentally handicapped employee and wasn't sure I wanted one.
I wasn't sure how my customers would react to Stevie.
He was short, a
little dumpy with the smooth facial features and thick-tongued speech of
Downs Syndrome. I wasn't worried about most of my trucker customers
because truckers don't generally care who buses tables as long as
the meatloaf platter is good and the pies are homemade.
The four-wheeler
drivers were the ones who concerned me; the mouthy college kids
traveling to school; the yuppie snobs who secretly polish their
silverware with their napkins for fear of catching some dreaded
"truck stop germ" the pairs of white-shirted business men on
expense accounts who think every truck stop waitress wants to be
flirted with. I knew those people would be uncomfortable around
Stevie so I closely watched him for the first few weeks.
I shouldn't have
worried. After the first week, Stevie had my staff wrapped around
his stubby little finger, and within a month my trucker regulars had
adopted him as their official truck stop mascot.
After that, I really
didn't care what the rest of the customers thought of him. He was
like a 21-year-old in blue jeans and Nikes, eager to laugh and
eager to please, but fierce in his attention to his duties Every
salt and pepper shaker was exactly in its place, not a bread crumb or
coffee spill was visible when Stevie got done with the table.
Our only problem was persuading him to wait to clean a table until after the customers were finished. He would hover in the background, shifting his weight from one foot to the other, scanning the dining room until a table was empty. Then he would scurry to the empty table and carefully bus dishes and glasses onto his cart and meticulously wipe the table up with practiced flourish of his rag.
If he thought a
customer was watching, his brow would pucker with added
concentration. He took pride in doing his job exactly right, and
you had to love how hard he tried to please each and every person
he met.
Over time, we learned
that he lived with his mother, a widow who was disabled after repeated
surgeries for cancer. They lived on their Social Security benefits
in public housing two miles from the truck stop.
Their social worker, who stopped to check on him every so often, admitted they had fallen between the cracks. Money was tight, and what I paid him was probably the difference between them being able to live together and Stevie being sent to a group home. That's why the restaurant was a gloomy place that morning last August, the first morning in three years that Stevie missed work.
He was at the Mayo
Clinic in Rochester
getting a new valve or something put in his heart. His
social worker said that people with Downs Syndrome often have
heart problems at an early age so this wasn't unexpected, and there
was a good chance he would come through the surgery in good shape and
be back at work in a few months.
A ripple of
excitement ran through the staff later that morning when word came
that he was out of surgery, in recovery, and doing fine.
Frannie, the head
waitress, let out a war hoop and did a little dance in the aisle
when she heard the good news.
Belle Ringer, one of
our regular trucker customers, stared at the sight of this 50-year-old
grandmother of four doing a victory shimmy beside his table. Frannie
blushed, smoothed her apron and shot Belle Ringer a withering look.
He grinned. "OK, Frannie, what was that all about?" he asked. "We just got word that Stevie is out of surgery and going to be okay."
"I was wondering
where he was. I had a new joke to tell him. What was the surgery
about?"
Frannie quickly told Belle Ringer and the other two drivers sitting at his booth about Stevie's surgery, then sighed: "Yeah, I'm glad he is going to be OK," she said. "But I don't know how he and his Mom are going to handle all the bills. From what I hear, they're barely getting by as it is." Belle Ringer nodded thoughtfully, and Frannie hurried off to wait on the rest of her tables. Since I hadn't had time to round up a busboy to replace Stevie and really didn't want to replace him, the girls were busing their own tables that day until we decided what to do.
After the morning
rush, Frannie walked into my office. She had a couple of paper
napkins in her hand and a funny look on her face. "What's up?"
I asked.
"I didn't get
that table where Belle Ringer and his friends were sitting cleared
off after they left, and Pony Pete and Tony Tipper were sitting
there when I got back to clean it off," she said. "This was
folded and tucked under a coffee cup."
She handed the napkin
to me, and three $20 bills fell onto my desk when I opened it. On
the outside, in big, bold letters, was printed "Something For
Stevie".
"Pony Pete asked
me what that was all about," she said, "so I told him about
Stevie and his Mom and everything, and Pete looked at Tony and
Tony looked at Pete, and they ended up giving me this."
She handed me another paper napkin that had "Something For Stevie" scrawled on its outside. Two $50 bills were tucked within its folds. Frannie looked at me with wet, shiny eyes, shook her head and said simply: "truckers."
That was three months
ago.
Today is Thanksgiving, the first day Stevie is supposed to be back to work. His placement worker said he's been counting the days until the doctor said he could work, and it didn't matter at all that it was a holiday He called 10 times in the past week, making sure we knew he was coming, fearful that we had forgotten him or that his job was in jeopardy. I arranged to have his mother bring him to work. I then met them in the parking lot and invited them both to celebrate his day back.
Stevie was thinner
and paler, but couldn't stop grinning as he pushed through the doors and
headed for the back room where his apron and busing cart were
waiting. "Hold up there, Stevie, not so fast," I said. I
took him and his mother by their arms. "Work can wait for a
minute. To celebrate you coming back, breakfast for you and
your mother is on me!" I led them toward a large corner booth
at the rear of the room.
I could feel and hear
the rest of the staff following behind as we marched through the dining
room. Glancing over my shoulder, I saw booth after booth of
grinning truckers empty and join the procession. We stopped in
front of the big table. Its surface was covered with coffee cups,
saucers and dinner plates, all sitting slightly crooked on
dozens of folded paper napkins. "First thing you have to do,
Stevie, is clean up this mess," I said. I tried to sound stern.
Stevie looked at me,
and then at his mother, then pulled out one of the napkins. It had
"Something for Stevie" printed on the outside. As he
picked it up, two $10 bills fell onto the table. Stevie stared at the
money, then at all the napkins peeking from beneath the tableware,
each with his name
printed or scrawled
on it.
I turned to his mother. "There's more than $10,000 in cash and checks on that table, all from truckers and trucking companies that heard about your problems. "Happy Thanksgiving,".
Well, it got real
noisy about that time, with everybody hollering and shouting, and there
were a few tears, as well. But you know what's funny? While
everybody else was busy shaking hands and hugging each other,
Stevie, with a big, big smile on his face, was busy clearing all the
cups and dishes from the table.
Best worker I ever
hired. Plant a seed and watch it grow.
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